Safe and Responsible Gaming

be22's commitment to responsible gaming

be22 believes gaming should be a source of enjoyment — not stress or problems. Our self-control tools, limit-setting options and 24/7 support in Bengali keep you in control at all times.

21+ | For adults only

Why responsible gaming matters

Responsible gaming at be22 is an integral part of our core values. Online casino and sports betting can be entertaining, but for some players it can become addictive. We want every one of our users to enjoy games with full awareness — never spending excessive time or money.

Responsible gaming does not just mean managing your own budget; it means keeping gaming as an enjoyable part of life and never letting it become the centre of your life. be22 provides multiple tools and resources to help you stop in time and make the right decisions.

be22 in Bangladesh is only for users aged 21 and above. Registration by minors is strictly prohibited and we use an age verification process. If you know of a minor who is attempting to use be22, please inform our support team immediately.

24/7 Live support in Bengali
21+ Age verification
৳100 Minimum deposit limit
৳500 Minimum withdrawal

Our protection tools

be22 provides these tools to keep your gaming experience safe.

Set deposit limits

Set a daily, weekly or monthly deposit limit. Once a limit is set it can take up to 24 hours to come into effect, but increasing it requires additional verification.

Session time control

Set a maximum time limit for your gaming session. When the time is up, the system will automatically alert you and suggest taking a break.

Self-exclusion

You can lock your account for a set period (from 7 days up to 6 months) or permanently. During self-exclusion you will not be able to log in under any circumstances.

Bet limit setting

Set a maximum amount for each bet. This limit keeps you from placing large bets on impulse and helps you stay within your budget.

Cooling-off period

Take a temporary break of 24 hours up to 30 days. During a cooling-off period you cannot play games, but you can withdraw the balance in your account.

Loss limit tracking

Set a maximum daily or weekly loss limit. Once the limit is reached, games will stop automatically and no new bets can be placed until the following day.

Warning signs of problem gaming

If you notice any of the following signs, consider that it is time to seek help.

You keep placing bigger bets to recover money you have lost, and the thought of playing just a little more to win it back stays on your mind.
You are prioritising gaming over family, friends or work, and you feel restless when you are not playing.
You are spending more than your gaming budget, and are even placing bets with money set aside for essential needs.
You are hiding from family or friends how long you play or how much money you spend on gaming.
You have tried to stop gaming but failed repeatedly, or gaming is disrupting your sleep or eating habits.
You are taking on debt or dipping into savings to cover gaming costs, and the financial pressure is causing you mental distress.

If even one of the above signs applies to you, please contact our support team via be22's 24/7 live chat or email. We will help without judgement and in complete confidence.

How to use limits and protection tools

1

Go to account settings

Log in to be22, click your profile icon in the top right, and select the "Responsible Gaming" or "Set Limits" option.

2

Choose your preferred tool

Deposit limit, session time limit, loss limit or cooling-off period — you can activate any one or more tools together according to your needs.

3

Set your limit and save

Enter a value that suits your budget and schedule, then press the "Save" button. The change will take effect immediately.

4

Contact support for self-exclusion

For a temporary or permanent self-exclusion, submit a request via our 24/7 live chat or email [email protected]. We will act promptly.

Tips for healthy gaming habits

Responsible gaming means keeping gaming as entertainment. A few simple habits will help you do that.

  • Before playing, set aside a fixed amount from your monthly entertainment budget — spend only that amount on gaming.
  • Never think of gaming as a source of income or a way to recover losses — it is purely entertainment.
  • Set a time limit before each session and use a timer.
  • Avoid playing when you are stressed, feeling low or tired.
  • Spend time with family and friends, exercise or pursue hobbies — practise alternative entertainment beyond gaming.
  • Review your gaming history and transactions regularly so that overspending does not go unnoticed.
  • After a win, resist the temptation to play just a little longer — stick to your plan and stop.

Check yourself

Answer the following questions honestly. If more than three answers are yes, consider seeking help.

Have you spent more than your budget on gaming and felt regret afterwards?

Exceeding your budget is a clear sign that gaming is moving out of control.

After a loss, do you place more bets to try to recover what you lost?

Chasing losses is the main sign of problem gaming.

Is gaming having a negative effect on your relationships with family or your work?

When other important responsibilities in life are being harmed, that is a serious warning sign.

Have you tried to stop gaming but been unable to?

Feeling that you have lost control is the right time to use the self-exclusion tool.

Do you feel anxious or irritable when you are unable to play?

Psychological dependence is just as harmful as physical dependence and may require professional help.

Remember: Seeking help is an act of courage, not weakness. be22's support team will assist you without judgement.

Protecting minors

be22 strictly ensures that only individuals aged 21 and above can use the platform. Age verification at registration is mandatory. Even after an account is opened, if we suspect that a user is a minor we will suspend the account and request additional documents.

If you have children or teenagers in your household, use a password lock on your device and never leave the "Remember password" option enabled on your be22 account. Use filtering software such as Qustodio, Net Nanny or Circle to restrict access to online gaming sites on family devices.

If you suspect that a minor is using your account, email [email protected] or contact us via live chat immediately.

21+ age verification

be22 verifies the age of every new account. Through a national ID card or passport we confirm that only adults are gaming on our platform.

  • Age verification is mandatory at registration
  • Additional documents may be requested in cases of suspicion
  • Accounts belonging to minors are closed immediately
  • All reports are investigated in complete confidence

We are always here to help

If you are experiencing gaming problems, be22's 24/7 support team will help you in complete confidence and without judgement. Speak to us in Bengali — we are listening.

24/7 live chat — chat directly in Bengali on the be22 website
[email protected] — send us the details by email and you will receive a response within 24 hours
All communication is completely confidential — your information will never be shared

Questions and answers about responsible gaming

When you activate self-exclusion, your account will be completely locked for the chosen period. This period can range from 7 days up to 6 months or be permanent. During the exclusion you will not be able to log in under any circumstances, but you can contact support to withdraw any funds remaining in your account. To activate or deactivate self-exclusion, email [email protected] or submit a request via live chat.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires an additional verification process and takes a minimum of 24 hours to come into effect. This delay is intentional — to prevent impulsive decisions made in the heat of the moment.

Yes, the be22 login page is protected by SSL encryption. Your password and personal information remain completely secure. For your safety, do not share your login details with anyone else, and log out of your account after using a public or shared device.

Contact be22 via 24/7 live chat or email [email protected]. Our trained support team will help you activate self-exclusion or use other tools. Your account information will remain completely confidential.

Yes. Even if your account is locked for login during a self-exclusion or cooling-off period, the funds in your account are always yours. Email [email protected] to request a withdrawal, and after identity verification a minimum of ৳500 will be sent via bKash, Nagad, Rocket or bank transfer. The process is usually completed within 15 minutes to 2 hours.

Gaming at be22 is for players aged 21 and above only. This is set in line with international responsible gaming standards. Age is verified at registration and additional documents may be requested for any account that raises suspicion.

Enjoy be22 responsibly

Enjoy slots, live casino or cricket betting in a safe gaming environment. Always stay within your own limits.

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21+ For adults only. Play responsibly.