be22 Privacy Policy

1.1 Information You Provide

During registration and account management on be22, we collect the following information:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• Identity verification documents (copy of national ID card or passport)
• Payment method details: bKash, Nagad, Rocket, or bank account number
• Details of deposit and withdrawal transactions

1.2 Automatically Collected Information

When you use the be22 platform, our system automatically collects certain technical information:

• IP address and device information
• Browser type and version
• Operating system
• Time spent on the platform and pages visited
• Game history and betting activity
• Data from cookies and similar tracking technologies

2.1 Primary Use

be22 uses collected information for the following purposes:

• Account registration, verification, and management
• Processing deposit and withdrawal transactions
• Delivering the 100% first deposit bonus and other promotional offers
• Providing customer service and technical support
• Sending important account-related notifications
• Fraud prevention and security

2.2 Additional Use

Subject to your consent, we may also use information for the following purposes:

• Sending updates about new games, bonuses, and promotions
• Statistical analysis to improve the platform experience
• Providing personalized gaming recommendations based on your preferences
• Providing support under the responsible gaming program

3.1 When Information Is Shared

be22 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Information required to process transactions with bKash, Nagad, Rocket, and banking partners
• Identity verification services: To complete the KYC process
• Technology and security partners: To ensure the security and stability of the platform
• Legal authorities: To comply with legal obligations or court orders
• Fraud prevention agencies: To prevent money laundering and fraudulent activity

3.2 Third-Party Responsibilities

The third parties we work with are bound by strict confidentiality agreements. They may only use information for specified purposes and in accordance with be22's instructions. Unauthorized use of information by a third party will be considered a direct breach of their agreement with be22.

4.1 Technical Safeguards

be22 uses industry-standard security measures to keep your information secure:

• SSL encryption — all your data transmissions are encrypted
• Encryption of data stored on servers
• Two-factor authentication (2FA) option
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems
• Passwords stored in hashed format only

4.2 Your Responsibilities

While be22 ensures a high standard of security, you must also take certain precautions to protect your own account. Do not share your password with anyone, log in only from trusted devices, and log out after use. If you notice any suspicious activity, contact us immediately at [email protected] or reach out via live chat.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser or on your device. be22 uses the following types of cookies:

• Essential cookies: To maintain login sessions and ensure security
• Functional cookies: To remember your preferences and language settings
• Analytical cookies: To understand and improve how the platform is used

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may affect some key functions of the platform.

6.1 How Long Information Is Kept

be22 retains your personal information for as long as necessary. General guidelines are as follows:

• While your account is active: all account information is retained
• After account closure: information may be kept for a set period to meet legal obligations
• Financial transaction records: retained in line with audit and regulatory requirements
• Marketing communications: until you withdraw your consent

After the specified period, your information is securely deleted or anonymized so that you can no longer be identified.

7.1 Your Rights Over Your Information

As a user of the be22 platform, you have the following rights:

• Right to access: You can request to know what information we hold about you
• Right to rectification: You can request correction of inaccurate or outdated information
• Right to erasure: In certain circumstances, you can request that your information be deleted
• Right to restrict processing: In some circumstances, you can limit how your information is used
• Right to opt out of marketing: You can opt out of promotional communications at any time
• Right to data portability: You can request a copy of your information in a portable format

7.2 How to Exercise Your Rights

To exercise any of the rights listed above, please contact us:

• Email: [email protected]
• Via our 24/7 live chat service

We will generally process your request within 30 days. For complex requests this timeframe may be extended, and we will inform you if so.

8.1 Age Restriction Policy

be22 is for users aged 21 and over only. We do not knowingly collect information from minors. We take age verification steps during registration. If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the related information. If you believe a minor is using this platform, please notify us at [email protected].

9.1 Notice of Changes

be22 may update this privacy policy from time to time. When significant changes are made, we will notify you in the following ways:

• Notification to your registered email address
• A clear notice displayed when you log in to the platform
• A change to the "Last Updated" date at the top of this page

Continuing to use the platform after changes are made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

10.1 The Role of Data in Responsible Gaming Support

Responsible gaming is a priority at be22. Using data about your gaming activity, we can identify early signs of problematic behavior and provide support when needed. To use tools such as self-exclusion, spending limits, or temporary account suspension, visit our Responsible Gaming page.